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Legal notices / Data privacy

Legal notices

The municipal authority of Biel/Bienne owns and operates the website, with the City of Biel/Bienne’s Central Information Service acting on its behalf. The purpose of this website is to provide users with the latest, up-to-date information about the municipality and city authorities of Biel/Bienne. The legal notices stated below apply solely to content accessed via


The City of Biel/Bienne is unable to guarantee that the information on its website is at all times up to date, accurate and complete and covers every possible circumstance. In particular, the City of Biel/Bienne has no control over the information made available by other information providers via links and thus does not accept any responsibility for third-party websites.

All offers are free of obligation.

The City of Biel/Bienne declines any liability for material or non-material losses arising from access to, use of or even the non-use of published information, through misuse of the connection or through technical disruption.

The City of Biel/Bienne authorities provide no warranty for the operation of the  website and decline any liability for any possible damage to hardware or software caused by viruses or as a result of technical problems of any type whatsoever. Users access at their own responsibility and risk.


Copyright and all other rights covering text, illustrations, logos, pictures, photos, videos, sound recordings, graphics, layout and other files on the website are the sole property of the City of Biel/Bienne or the specifically named rights holders. The information made available on the website may therefore be viewed in downloaded form or printed out solely for personal use. The transfer of any additional rights in respect of the content is thus expressly excluded. The prior written consent of the copyright holders must be obtained before reproducing any elements.

Guidelines on use of the coat of arms of the City of Biel/Bienne and other official signs can be found at Federal Act on the Protection of the Swiss Coat of Arms and Other Public Signs

Competent court / Applicable law

The competent court of jurisdiction is the court in the City of Biel/Bienne. The sole applicable law is Swiss law.

Data privacy

Personal data is processed confidentially in accordance with the applicable laws. In most cases, our website may be used without having to provide any personal data. If you visit our website or use the forms in our online library or correspond with us, we collect data to optimise the services we provide to you. Where personal data (e.g. name, postal or email address) is collected, this takes place on a voluntary basis, wherever possible. The data is not disclosed to third parties without your express consent.

Business conducted via the internet is covered by the same data privacy requirements as business conducted in a conventional manner (i.e. in person or by correspondence). The statutory data privacy requirements are adhered to in their entirety.

Web analytics

Logs are kept, for statistical purposes, of the City of Biel/Bienne website pages accessed by users. The Matomo website analytics system is used. It provides insights into the viewing habits of web users. These statistics are collected anonymously.

The Matomo web analytics service collects and stores the following data: the name and version number of the browser you are using, your operating system, your country of origin, the date and time of your server request, the number of visits you make, the length of your website visit and any external links you follow. The user’s IP address is anonymised before it is stored.

Matomo uses cookies that are stored on users’ computers. These cookies facilitate analysis of how users engage with our online presence. As part of this process, user profiles represented by a pseudonym can be built up from the processed data. The cookies are stored for up to one week. The information about your use of our website produced from the cookie is stored solely on our server and is not disclosed to third parties.

Users may opt out of the anonymised collection of data by the Matomo web analytics service whenever they choose, with effect from that point onwards, by clicking on the link below. If they do so, a specific cookie will be stored by their browser, preventing Matomo from collecting any further session data. If users delete their cookies, the opt-out cookie will also be deleted, however. In such cases, users will have to reactivate it.

Contact for questions or problems related to data privacy:

Data privacy office of the City of Biel/Bienne
c/o Transliq AG
Schwanengasse 5/7
3001 Bern
031 326 30 50

Use of online forms and user accounts

If you send us requests or orders via a contact form or other online forms, we will store the details we obtain from these forms including the contact details you provide to handle your request and for any follow-up questions. We will use the data solely for the purpose of handling your request or order. We will neither sell nor pass on your data to third parties.

We will store your personal data for as long as we consider it necessary or appropriate to do so under the laws in force or for as long as we require it for the purposes for which it was collected.

Using an online form on the City’s website means your are accepting the General Terms and Conditions of Business (GTB).

Users may or must, depending on the feature, set up a user account in which they can administer their subscription. As part of the registration process, users are informed of the mandatory details.

Note: Orders are binding, irrespective of whether they are placed verbally, in writing or online.

Integration of third-party services and content

We use third-party content and/or services within our online presence where integration of their content and services, such as videos and maps, is useful. This means, however, that the third-party content providers receive users’ IP address because they could not otherwise send the content to the users’ browser. Third parties may also use so-called pixel tags (invisible graphics, also known as web beacons) for statistical or marketing purposes.

The following description provides an overview of third-party providers and their content, together with links to their privacy policies, which contain further advice on how data is used and the opt-out possibilities:

  • Maps from the Google Maps service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy.
  • Content from the YouTube platform provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy.
  • Content from the Vimeo video portal provided by IAC/InterActiveCorp, New York, USA. Privacy policy.
  • Contents of the Twitter platform operated by third party provider Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
    Privacy policy.
  • Contents of the LinkedIn platform operated by third-party provider LinkedIn Inc., 1000 W. Maude Avenue, Sonnyval, CA 94085, USA Privacy policy
  • Services made available by third-party provider Prospective Media Services pms AG, Seestrasse 513, 8038 Zurich
    Privacy policy

 Social media

By visiting the website, you are not engaging directly with the Twitter, LinkedIn, Facebook, Instagram, YouTube or Vimeo social media networks. Contact is established only if you use one of the “reply”, “retweet”, “share” or “like” features. That prevents you from leaving a digital trace of the webpages you have visited and improves your personal privacy.


Our newsletter will keep you up-to-date on the latest news and events in the City of Biel/Bienne. Before you can receive it, you need to subscribe, which includes giving us your email address and confirming that you are the owner of the email address. We store this data. We use it solely to send out the required information. Your email address will not be disclosed to third parties and will be used solely to send you the newsletter. You may decide to stop receiving the newsletter at any time.

Right to access, rectify, delete information or block

According to the Federal Act on Data Protection (Art. 8), every person may ask the controller of a data file which data is stored about them and, where necessary, have it deleted or rectified.